Job Description:

• Source and build strong relationships with service providers for best partnerships.
• Monitor daily operational activities to ensure achievements of KPIs.
• Prepare and main accurate and up to date records and reports.
• Check and verify billings for payments.
• Review work processes for continuous improvements to maximize efficiencies.
• Conduct regular meetings to review KPIs and develop actionable plans as required.

Job Requirements:

• 5 or more years of work experiences, preferably in customer service/operations.
• Excellent problem-solving and interpersonal skills.
• Highly committed, meticulous and detail oriented.
• Able to communicate effectively, both verbal and written,
• Proficient in Microsoft office tools.